Best Data Science Specialists Moscow Near Me

4worldlovers: Does Chick-fil-A’s commitment to be kind to employees and provide heartfelt hospitality to customers make the food taste better?

President and COO Dan Cathy says it does -- and the numbers back him up:

The 66-year old family-owned business is now the second-largest quick-service chain in the country.

Chick-fil-A does more business in its six day week (they’re closed on Sundays) than McDonald’s does in seven.

Turnover among Chick-fil-A’s 61,000 employees is a third of the industry average.

What’s the secret behind the Cathy family’s success? Speaking to a packed auditorium at SAS Headquarters in Cary, NC, Cathy shared the company’s approach summed up in their corporate purpose statement: To glorify God by being a faithful steward of all that is entrusted to us. To have a positive influence on all who come in contact with Chick-fil-A.

In keeping with this statement, employees at Chick-fil-A are taught a lesson we should all sit up and pay attention to: “Every life has a story, and often our customers and our employees, need a little grace and a little space when you deal with them because they are either experiencing a problem, just finished having a problem, or are about to have one,” said Cathy.

“The word ‘restaurant’ means place of restoration, and we think of Chick-fil-A as an oasis where people can be restored. We strive to treat people better than the place down the street. One way we do that is by remembering that we’re all people with a lot of emotional things going on that don’t necessarily show on the surface, so we try to offer amenities and kindness that minister to the heart,” he said.

In that same spirit, Cathy shared a verse from the Bible -- Matthew 5:41: “If anyone forces you to go one mile, go with them two miles.” At Chick-fil-A, they’ve put that verse into action with an “extreme service makeover,” going the extra mile to provide amenities not common in a quick-service restaurant, like offering fresh ground pepper to patrons dining in, or staff offering to carry heavy trays for moms with small children, helping them get settled and coming back to check on them often.

And they give free rein to their operators to get creative in surprising customers with a little something extra. For example, in Virginia, one franchise offers expired chicken nuggets to pet owners (don’t worry – the nuggets are still good; just past the few hour freshness hold time).

“If you want to make a difference, step over the line and into that second mile, because magical things happen there,” said Cathy. “There’s joy and fun and reward in that second mile.”

Intrigued? Then you probably want to know what’s in Dan Cathy’s Leadership Toolkit:

A baton: “Success is about succession,” said Cathy. “Everyone needs to think about who’s going to carry the baton after us. The relay race is won not by the four fastest runners, but by the team that gets the baton around the track first. The most dreadful noise to a runner is that of the dropped baton. The same holds true in business.”

Oxygen mask: “Put your oxygen mask on first in case of an emergency,” said Cathy. “Remember to take care of yourself. Leaders have to take care of ourselves if they’re going to help others be at their best.”

Jar of Jif peanut butter: “When you break the freshness seal in a can of Jif peanut butter, you get a wonderful aroma, like you’re standing in a peanut factory. That fresh aroma emphasizes how we need to focus on staying fresh in our thinking. And in order to stay fresh, we’re going to have to do some unconventional things,” said Cathy. “The best way to think outside of the box is to get outside of the box – get out and travel and have a look around.”

Roll of toilet paper. “Little things can make a big difference,” said Cathy. “Think about the toilet paper in a fancy hotel, and how it’s always folded up for you there on the roll. It’s always such a pleasant surprise when you see that. Build your own repertoire of little surprises.”

One of the many benefits of creating surprising, fun and rewarding experiences for Chick-fil-A customers is that their customers tweet about them, talk about them on Facebook or blog about them to followers. “That’s important today because of social media – people have big, big microphones,” said Cathy.

“Fall in love with your work and you’ll never have to work a day of your life.”

“Enrich your life and in turn, you’ll enrich the lives of others.”

4worldlovers: ‘Radiologists Might not Notice Tumors on X-rays if They Are Looking for a Rib Fracture’

HSE researcher Frol Sapronov believes that doing science, for all its complexity and seriousness, should be fun. He told the HSE Young Scientists project how he researches dyslexia in adults and why he tries not to be offended by criticism of his work.


‘With the Skills That Our Graduates Receive, One Can Build a Career in a Variety of Fields’


Admission to HSE University’s paid and online Master’s programmes continues. Representatives of the English-language programmes Applied Statistics with Network Analysis and Environmental Economics and Sustainable Development told us about how the training goes and what graduates get as a result. Make sure to apply before September 15.

HSE University’s Institute for Public Administration and Governance has conducted a study of digital travel services. Based on the results of this, a rating of tourism platforms was compiled. The ratings include those platforms that, in addition to hotel booking services, provide a set of additional options for tourists.

On September 4, the HSE University building on Pokrovsky Bulvar hosted ARTificial Fest, an event devoted to neural network art. The festival was organised by the HSE University Faculty of Creative Industries, the HSE Career centre, and the Chisty List student organisation. The event was open to anyone interested in the blending of machine algorithms and art.

September 15 is the application deadline for HSE University’s English-taught online Master of Business Analytics programme. The programme trains a new kind of financial leader: modern challenges require professionals in this field to focus not only on money flows, but also on non-financial resources: intellectual, natural, social, and digital.

‘I Was Given the Mission of Educating Personnel, and I Consider It My Second Profession’

Maria Petrova, who holds a bachelor’s from HSE University Perm and a master’s from the HSE ICEF programme, is a department head at Sovcombank. In this interview with Success Builder, she explains which qualities a beginner needs to work as a bank analyst, how to pick up leadership skills at the workplace, and why Sovcombank trains its own staff.

On September 1st, a new season of the open Student Research Paper Competition (SRPC) started. Students, as well as 2023 graduates of Russian and foreign universities, can submit their papers for the competition until October 15th, 2023. In today’s interview, Vadim Radaev, HSE University’s First Vice Rector, talks about the history of the competition and the key stages in its development.

Orientation Sessions for International Students: ‘Being at HSE University Today is a Dream Come True’

HSE University’s Support and Career Centre for International Students and Alumni has held orientation sessions for incoming international students. During the meetings, the centre’s experts explained the visa and migration support available, talked about extracurricular student life, and gave tours of the campus and the city.

On September 5th, which is the International Day of Charity, the Service Learning programme was launched at many of the country’s universities. HSE University hosted a meeting with deputy deans and faculty project managers, followed by a large NGO fair, where both students and HSE University staff got to know more about partner NGOs and planned further joint projects.

Seminar 'Estimation of the Impact of Macroshocks on Socio-Economic Processes in the Regions of Russia'

Winners and Participants of the International Tchaikovsky Competition at HSE University: Konstantin Khachikyan

HDI Lab seminar on 'Deviation Bounds for the Norm of a Random Vector under Exponential Moment Conditions with Applications'

The structure of my programme is amazing: it helps students to adapt to the rigorous nature of studies at HSE. You get to share your research and get feedback from professors and colleagues in seminars and project groups. HSE seems like a wonderland to me, where you achieve things you never thought possible.

Before coming here, I had little knowledge of HSE Moscow. The Government Quota selection led me to this university. Now that I am a member of the large HSE family, I am grateful to be studying at one of Russia's top universities.

Studying at HSE University is an extraordinary opportunity. I can get knowledge from professors who are experts in their fields and network with students from various countries. I also took part in the HSE Career Marathon; HSE University really cares about the careers of each alumnus.